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  • Read the manual before buying a major product

    A New York woman was left dumbfounded when she discovered that the storm door she had purchased was so difficult to put together that she'd have to pay a professional $200 to do it for her. And a Consumer Reports staff member was disappointed after buying a $100 electronic activity tracker only to f…

  • Consider reading the manual or instructions before buying

    A New York woman was left dumbfounded when she discovered that the storm door she had purchased was so difficult to put together that she'd have to pay a professional $200 to do it for her. And a Consumer Reports staff member was disappointed after buying a $100 electronic activity tracker only to f…

  • N AOur favorite green cars for Earth Day

    Green cars don't have to have gray personalities. Too many gas misers range from dull and dowdy to downright dreary to drive. And yet it's still true that the best way to help the environment, minimize your own contribution to global warming, and clean up the air is to burn less fuel. So we've compi…

  • How to recycle what goes into and on your car

    Many Earth Day programs center around recycling everyday products such as consumer electronics. But did you know you can do your part when it comes to your car, too?…

  • Notorious Ford V8 spark plugs need an extended warranty

    Replacing spark plugs has been a no-brainer for most passenger vehicles for, say, the last 100 years. But for millions of owners of V8-powered Fords from the 2004 to 2008 model years, a spark-plug change can lead to an expensive, hours-long ordeal.…

  • N ADealers not always plugged in about electric cars, Consumer Reports’ study reveals

    You would think that if you were to go to a car dealership that sold electric cars, a salesperson would want to sell you one. But that that’s true only some of the time, a months-long survey by Consumer Reports reveals. And that's the case with some brands more than others. (Watch our video below on…

  • Advertising tactics that bug Americans the most

    Everybody has an ad come-on they love to hate. The top five, according to a recent nationally representative survey by the Consumer Reports National Research Center, are robocalls; false claims that you’ve won a prize or sweepstakes (Woody Grant, Bruce Dern's character in the 2013 film "Nebraska," w…

  • N AThe return of the car stereo tuning knob

    In recent years, dashboard touch screens and center-console unified “multifunction” control knobs have become all the rage. Which in many cases means a fashion trend that infuriates practically everyone. Want to tune a radio station or find the seat heater in a brand-new car? Figure on knob-jogging …

  • N AVolvo shows infotainment system with CarPlay

    It remains to be seen which automaker will be the first to bring Apple’s CarPlay to the market, but with at least 18 automakers signed on and five promising availability by the end of 2014, there’s no doubt that the iPhone-integrating system will be coming soon to a car near you.…

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